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RAL – ALTERNATIVE DISPUTE RESOLUTION

The College by PIKITRI Online Store is open 24 hours a day, every day of the year.

In the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution (ADR) entity. The Alternative Consumer Dispute Resolution (ADR) entities are authorized to carry out mediation, conciliation, and arbitration of consumer disputes in Portugal and are listed in the register of ADR entities provided for by Law No. 144/2015.

Porto
Rua Damião de Góis, 31, Loja 6
4050-225 Porto
Website: www.cicap.pt

The information associated with RAL – Alternative Dispute Resolution is valid only for Portugal.

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